Develop a people-centric management system with a focus on continuous improvement.
Enterprise Excellence explores how organizations create repeatable, system-wide improvement instead of isolated projects. Participants learn how leadership, culture, metrics, and process design work together to improve quality, flow, customer value, and long-term organizational performance.
| Instruction Time | Completion Time | CEUs | |
|---|---|---|---|
| Enterprise Excellence | ~ 4-6 hours per course | 60 days from start date | 1 |
It can be challenging to create a strategy that improves all aspects of a business. To be successful, an organization must account for its people, processes, and systems. Enterprise Excellence provides the tools and methodologies to unify every part of your organization and establish a people-centric management system. This system helps your organization continually improve and prepares members to handle change, enhance processes, and solve problems effectively.
This fully online program allows professionals in any industry to increase value, eliminate waste, and engage team members in organizational change. Select from a variety of course topics and learn at your own pace.
Courses
Explore courses that align with your interests. Each course topic is an essential component of enterprise excellence. Progress through one course at a time to enhance your knowledge and develop your skills.
*Additional courses will be available over the course of the next year.
Self-paced Learning
Each course contains 4-6 hours of online instruction divided into shorter segments, making it easy to learn at your own pace. There are also recommended supplemental readings and reference materials.
Timeline
Complete each course within 60 days of your start date.
The program is ideal for professionals actively involved in developing and executing organization-wide improvement initiatives. The online, self-paced courses offer flexible learning to participants with various experience levels. You can choose to build a comprehensive understanding, fill in any knowledge gaps, or explore different perspectives on familiar topics.
Location: Online
Schedule: Self-paced
Start from the beginning or refresh your knowledge with this introduction to Lean and enterprise excellence. Explore the fundamental concepts of value creation, waste reduction, problem solving, and process improvement.
Location: Online
Schedule: Self-paced
Learn how to create a management system that promotes a sustainable culture of continuous improvement. Dive into the processes and tools leaders use to engage associates and encourage system growth.
Location: Online
Schedule: Self-paced
Discover why value stream mapping is a powerful improvement methodology used to redesign complex organization systems. Learn how to answer key enterprise excellence questions and develop strategic models to meet organization objectives.
Location: Online
Schedule: Self-paced
Review the elements of standardized work, as well as the process of developing it. Also included is a proven approach to instruction that results in a significantly reduced learning curve when teaching standardized work to others. Real-world application opportunities in work or outside await those participants who choose to further develop their skills and understanding.
Location: Online
Schedule: Self-paced
This course will provide an in-depth review of 5S, including the important pre-cursor step of a workplace ‘scan’. Application in office and service environments will also be described. Real world application opportunities in work or outside await those participants who choose to further develop their skills and understanding.
Location: Online
Schedule: Self-paced
One of several improvement methodologies, A3 Storyboards have proven to be effective in developing the proper thinking and practice of Plan-Do-Check-Act (PDCA).
Location: Online
Schedule: Self-paced
Organizations need a set of improvement methodologies available to address the variety of problems and process improvement opportunities that exist. While they are all derivations of Plan-Do-Check-Act (PDCA), each has its purpose and provides important social benefits to the organization. This module reviews the various improvement methodologies and provide guidelines for their application.
Location: Online
Schedule: Self-paced
Organizations must develop systems that are capable of flowing value in shorter timeframes to meet customer expectations of reduced lead times. Continuous Flow Processing can really help. The application of Continuous Flow Processing concepts can result in significant lead time reduction of 40-90%, with accompanying benefits of improved productivity and quality, as well as floor space savings in manufacturing environments. The concepts of balancing processes to customer demand rates, minimizing non-value adding waste, and managing flow is applicable to any process in any industry. These concepts will be reviewed in the context of an 8-step methodology.
Location: Online
Schedule: Self-paced
Visual Management is a common theme throughout Enterprise Excellence. Making standards visible so that non-standard conditions can be quickly identified and responded to is paramount. Non-standard conditions can include failing to meet performance expectations, failing to follow established standardized work, and failing to perform activities when they need to be done. A comprehensive Visual Management System should drive continuous improvement. This module will review this subject in depth and provide suggestions for developing an effective VMS. Real-world application opportunities in work or outside await those participants who choose to further develop their skills and understanding.
Location: Online
Schedule: Self-paced
Organizations in every industry seek to align their improvement efforts to defined, longer-term strategic objectives. This module will review an effective process for identifying strategies that will be the focus of the organization over the next 1-3 years and translating them into tactical plans to be pursued over the next 12 months. Two important tools for this process are A3 Storyboards and X-matrices, which will also be covered. Reporting, measuring results, and communications will round out the subject.
Location: Online
Schedule: Self-paced
The key to a successful transformation to Lean/Enterprise Excellence is an organization’s leadership. The goal is to develop a culture of continuous improvement, and leaders define culture. This module will review the requisite skills that a leader must possess, as well as the behaviors a leader must consistently exhibit to be successful. In addition, an important tool, Leader Standard Work, will be reviewed which can help a leader create the habits necessary overtime. Real-world application opportunities in work await those participants who choose to further develop their skills and understanding.
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Drew first became involved in the development and delivery of innovative Business Improvement programs while working for General Electric in the 1980s. Since leaving GE in 1990 and forming Change Management Associates, he has provided Operational Excellence consulting and organizational development services to industrial and service organizations representing a wide variety of industries including: Healthcare, Transportation, Distribution, Education, Financial Services and Manufacturing.
Enterprise Excellence skills are applied by engineers and technical professionals to improve real-world systems and organizational performance. Companies use these methods to solve technical problems, optimize processes, guide innovation, and support better engineering decisions across teams.
System-wide improvement design; performance metrics; leadership alignment; process governance; culture change.
Leaders and process owners responsible for system-wide performance, culture, and continuous improvement.
What does Enterprise Excellence cover? Enterprise Excellence explores how organizations create repeatable, system-wide improvement instead of isolated projects. Participants learn how leadership, culture, metrics, and process design work together to improve quality, flow, customer value, and long-term organizational performance.
Who should take Enterprise Excellence? Leaders and process owners responsible for system-wide performance, culture, and continuous improvement.
How is Enterprise Excellence used in practice? Organizations apply these ideas when they want improvement to be systemic, not isolated to a few projects or departments.
What is operational excellence? How do organizations sustain improvement? What role do metrics play in improvement?
Master Black Belt (MBB), Change Management, Kata Mindset, Organization Design
For more information or answers to any questions please email [email protected] or fill out the form.
