Enterprise Excellence

Develop a people-centric management system with a focus on continuous improvement.

Online Courses

Backed by the University of Michigan

About

Instruction Time Completion Time CEUs
Enterprise Excellence ~ 4-6 hours per course 60 days from start date 1

It can be challenging to create a strategy that improves all aspects of a business. To be successful, an organization must account for its people, processes, and systems. Enterprise Excellence provides the tools and methodologies to unify every part of your organization and establish a people-centric management system. This system helps your organization continually improve and prepares members to handle change, enhance processes, and solve problems effectively.

This fully online program allows professionals in any industry to increase value, eliminate waste, and engage team members in organizational change. Select from a variety of course topics and learn at your own pace.

Program Overview

Courses
Explore courses that align with your interests. Each course topic is an essential component of enterprise excellence. Progress through one course at a time to enhance your knowledge and develop your skills.
*Additional courses will be available over the course of the next year.

Self-paced Learning
Each course contains 4-6 hours of online instruction divided into shorter segments, making it easy to learn at your own pace. There are also recommended supplemental readings and reference materials.

Timeline

Complete each course within 60 days of your start date.

Who Should Attend

The program is ideal for professionals actively involved in developing and executing organization-wide improvement initiatives. The online, self-paced courses offer flexible learning to participants with various experience levels. You can choose to build a comprehensive understanding, fill in any knowledge gaps, or explore different perspectives on familiar topics.

Course

YR25 001 - Principles of Lean Overview

Location: Online
Schedule: Self-paced

Start from the beginning or refresh your knowledge with this introduction to Lean and enterprise excellence. Explore the fundamental concepts of value creation, waste reduction, problem solving, and process improvement.

  • Standardized Work 
  • Quality at the Source
  • Visual Management 
  • Continuous Flow
  • Pull Systems
  • Quick Changeover
  • Total Productive Maintenance

Course

YR25 001 - Lean Management Systems

Location: Online
Schedule: Self-paced

Learn how to create a management system that promotes a sustainable culture of continuous improvement. Dive into the processes and tools leaders use to engage associates and encourage system growth.

  • Strategic Planning & Deployment
  • Daily Management Process
  • Associate Engagement
  • ANDON Process
  • Go See Activities (5S Audits and Gemba Walks)
  • Voice of the Customer Processes
  • Leader Standard Work

Course

YR25 001 - Value Stream Mapping

Location: Online
Schedule: Self-paced

Discover why value stream mapping is a powerful improvement methodology used to redesign complex organization systems. Learn how to answer key enterprise excellence questions and develop strategic models to meet organization objectives.

  • VSM workshop preparation
  • The collaborative benefits of VSM
  • Current state mapping
  • Designing future states using the 7 questions
  • How to achieve the future state
  • Building a Cross-Functional Team

Course

Standard Work

Location: Online
Schedule: Self-paced

Review the elements of standardized work, as well as the process of developing it. Also included is a proven approach to instruction that results in a significantly reduced learning curve when teaching standardized work to others. Real-world application opportunities in work or outside await those participants who choose to further develop their skills and understanding.

  • Recognize the skills needed to create standardized work
  • Create a methodology to improve standardized work
  • Identify a strategy for teaching standardized work
  • Describe how to maintain standardized work

Course

Workplace Organization

Location: Online
Schedule: Self-paced

This course will provide an in-depth review of 5S, including the important pre-cursor step of a workplace ‘scan’.  Application in office and service environments will also be described.  Real world application opportunities in work or outside await those participants who choose to further develop their skills and understanding.

  • Distinguish between the appearance of an organized workplace and a truly functional workplace organization system
  • Describe the need for standardization
  • Apply the 5S methodology
  • List the tools used

Course

A3 Storyboards

Location: Online
Schedule: Self-paced

One of several improvement methodologies, A3 Storyboards have proven to be effective in developing the proper thinking and practice of Plan-Do-Check-Act (PDCA).

  • Explain how A3 Storyboards can be used to solve problems and improve processes
  • Describe how A3 Storyboards can be used to develop problem-solving and process-improvement skills
  • Identify how A3 Storyboards can be used to garner support for a change effort

Credentials

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Digital Certificate

Certificate will be awarded upon successful completion of this course.

Instructional Team

Drew Locher

  • Lean Specialist and Instructor, Michigan Engineering Professional Education
  • President, Change Management Associates

Drew first became involved in the development and delivery of innovative Business Improvement programs while working for General Electric in the 1980s. Since leaving GE in 1990 and forming Change Management Associates, he has provided Operational Excellence consulting and organizational development services to industrial and service organizations representing a wide variety of industries including: Healthcare, Transportation, Distribution, Education, Financial Services and Manufacturing.

What's next?

Course

Organizational Design

Course

Transformative Leadership

Get Started

For more information or answers to any questions please email [email protected] or fill out the form.