Leading Change

Navigate change with confidence and lead your team toward success.

Location:

Ann Arbor, MI

Schedule:

8:30am-4:30pm ET

Course Summary

Instruction Time Completion Time CEUs
Leading Change 3 days Canvas access ends after 30 days 2.75

Leading through change is a critical skill in today’s fast-paced and ever-evolving world. As organizations face increasing complexity and uncertainty, the demand for adaptable and confident leaders is greater than ever. The Leading Change course equips leaders with the mindset and strategies to navigate these challenges and inspire transformation.

At its core, the Leading Change course focuses on human-centered leadership and the socio-technical aspects of change. Participants will learn how to lead with intention, foster collaboration, and create environments where innovation thrives. By the end of the course, you’ll be able to respond to change, diagnose challenges, and develop tailored strategies for lasting success.

The course also helps you become an emergent leader—someone who actively engages in the change process. You’ll gain insight into workplace dynamics, stay proactive during times of uncertainty, and embrace continuous improvement. With this foundation, you’ll be ready to empower and guide others through change.

Learning Objectives

  • Lead with confidence in complex, uncertain, or fast-paced environments.
  • Understand change dynamics, resistance to change, and strategies to navigate change.
  • Cultivate a human-centered leadership mindset to inspire and support individuals and teams.
  • Explore socio-technical systems in practice and their role in combining technical processes with people-focused strategies.
  • Improve team performance and engagement by fostering collaboration and differences of thought.
  • Learn to apply processes and tools effectively, focusing on their timing, purpose, and the people involved.
  • Develop practical change management strategies for overcoming obstacles and sustaining progress.

Course Overview

Experiential learning is a key element of this course. Instructor Toni Benner designed the course as an interactive workshop, emphasizing hands-on practice and actionable takeaways. Participants will engage in simulations, collaborate on exercises, and receive feedback to apply their learning to real-world challenges.

  • Define and explore the principles of leading change
  • Leadership as fellowship: the difference between leading and managing
  • Explore authentic leadership by aligning personal values with professional goals
  • Introduction to human-centered leadership and socio-technical frameworks
  • Apply socio-technical systems to balance technical solutions with human factors
  • Evaluate how to implement tools and processes from a people-first perspective
  • Embrace a holistic approach to change through intentional design and workflows
  • Learn to build self-agency and act as an agent of change
  • Promote team thinking and alignment to enhance team performance
  • Strengthen team alignment by facilitating clear communication and collaboration

Core Concepts:

  • Analyze the dynamics of change and resistance to change
  • Examine forces driving change in today’s workplaces and industries
  • Adapt to complex, uncertain, and fast-paced environments with confidence


Practical Application:

  • Develop and execute change management strategies at the individual, team, and organizational levels
  • Experiment with leadership tools and techniques through hands-on exercises
  • Study real-world examples and case studies of effective change leadership
  • Create a personalized toolkit for long-term leadership growth
  • Practice emergent leadership by staying attuned to dynamic environments
  • Adopt a coaching mindset to encourage continuous improvement and experimentation
  • Review examples of effective strategies for sustaining change

Who Should Attend

This course is ideal for mid-to-senior-level professionals, team leaders, project managers, and executives across various industries, including healthcare, government agencies, engineering, technology, and higher education. It is especially beneficial for:

  • Leaders and managers who want to strengthen their change management skills and guide teams effectively.
  • Professionals focused on improving team dynamics, collaboration, and employee engagement.
  • Executives facing complex organizational change or driving strategic initiatives.
  • Emerging leaders seeking to build confidence and lead successfully in new roles.


Whether you’re starting your journey in change leadership or refining your expertise, this course delivers practical insights for leaders at every level.

Credentials

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Digital Certificate

Certificate will be awarded upon successful completion of this course.

Instructional Team

Toni Benner

  • Lead Faculty
  • Lean Specialist and Instructor, Michigan Engineering Professional Education
  • Founder and Lean Transformation Coach, Healthcare 2020

What's next?

Course

Organizational Design

Course

Transformative Leadership

Get Started

For more information or answers to any questions please email [email protected] or fill out the form.