Leadership Course

Negotiation Skills

Discover the power of communication.

What are Negotiation Skills?

Negotiation skills are the abilities used to reach agreements between individuals or groups with different interests. They include communication, active listening, problem-solving, and the ability to find solutions that meet the needs of all parties involved.

Course Summary

Discounts

The following GoBlue pricing discounts are available and cannot be combined. Please contact us at [email protected] for a promotional code that will allow you to apply the eligible discount to your registration.

With 15 or more enrollments, you may want to consider a custom program for your organization. Please contact us to learn more about our partnership opportunities.

Once you have paid, a discount cannot be added retroactively.

THESE DISCOUNTS ARE NOT APPLICABLE FOR PARTNER PROGRAMS.

Name	Details	Level
Group Discount Level 1	Enroll 3-4 participants in one course offering.	5%
Group Discount Level 2	Enroll 5 or more participants in one course offering.	10%
U.S. Government	Current employees with .gov email (not applicable to government contractors).	10%
U.S. Military	Active duty personnel, reservists, retired or disabled veterans.	10%
Students	Currently enrolled student from any university; please send photo of date-stamped student ID.	10%
Michigan Engineering Professional Education Alumni	Past participants of any Michigan Engineering Professional Education certificate course.	10%
U-M Alumni	U-M alumni from any school or department – please send uniqname to [email protected] for confirmation.	20%
U-M Students and Staff	Current U-M students, faculty, and staff – please send uniqname to [email protected] for confirmation.	20%

	Instruction Time	Completion Time	CEUs
Negotiation Skills	9:00am - 12:00pm ET	Four 3-hour check-ins	1

Learn to confidently and successfully negotiate—in any circumstance—by growing your negotiation skills. Whether you need to reach a business agreement, ask for a raise, or get a great deal at a garage sale, this course can help you. You can be successful in future negotiations by improving your communication skills and planning your course of action.

A successful negotiation strategy requires an understanding of the psychology behind decision making. Knowing how to manage emotions while resolving conflict is an important piece of the negotiation process—as is learning how and when to negotiate. The valuable information in this course can help you confidently navigate negotiations at any scale.

Learning Objectives

Understand the core principles of effective negotiation
Create value for all negotiating parties
Learn strategies for managing emotions and resolving conflicts
Recognize when and how to initiate negotiation
Learn to find common ground and reach an agreement
Gain a global perspective on negotiation
Prepare for negotiation in various contexts (face-to-face, text, email, etc.)
Navigate negotiation in change management and strategic planning
Develop confidence in your negotiation skills

Course Overview

In this course, you will gain an understanding of the how, why, and when behind negotiation. Interactions with your fellow learners and the instructor will help you apply theory to everyday life. This course is interactive and participants will actively engage in activities throughout the day.

Recommended Reading

Interested in diving deeper into the topic outside of the classroom? The instructor references a book, Never Split the Difference by Chris Voss, during the course.

Who Should Attend

Anyone in any industry and any role can benefit from strengthening their negotiation skills. This course can benefit people who:

Want to learn about negotiating
Want to build their confidence
Are interested in psychology and want to understand why and how we make decisions
Are ready to improve their lives by negotiating outcomes that benefit them

Credentials

Digital Badge

Digital badge earned after successful completion of this course.

Digital Certificate

Certificate will be awarded upon successful completion of this course.

Instructional Team

Debra Levantrosser

Lecturer, Industrial and Operations Engineering, College of Engineering

Additional Information

How Negotiation Skills Are Used in Industry?

Organizations apply these leadership practices to improve team communication, navigate difficult conversations, and align cross-functional teams in engineering and technical environments.

Skills

Negotiation planning; interest discovery; persuasion; tradeoff analysis; agreement building.

Audience

Professionals who negotiate with colleagues, clients, vendors, or partners in complex work settings.

Frequently Asked Questions (FAQ)

What does Negotiation Skills cover? Negotiation Skills training teaches professionals how to prepare for negotiations, understand interests, create value, and reach stronger agreements. The course helps participants negotiate with more confidence in internal and external business settings.

Who should take Negotiation Skills? Professionals who negotiate with colleagues, clients, vendors, or partners in complex work settings.

How is Negotiation Skills used in practice? These skills are used in vendor discussions, team alignment, resource conversations, and other situations where better agreements matter.

Questions Professionals Also Ask

How do you prepare for a negotiation? What creates value in negotiation? How do you reach better agreements?

Related Courses

Healthy Conflict & Difficult Conversations, Leading Change, Leadership in the Age of AI

View Knowledge Base

Get Started

For more information or answers to any questions please email [email protected] or fill out the form.